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Digital Walls Consulting

CAREERS

SAP EC Consultant

Job Code

D1018

YOE

2-4 Years

Type

FTE

Location

Bengaluru

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Key Responsibilities

  • Provide global support for SAP SuccessFactors applications through chat-based interactions
  • Analyze, troubleshoot, and resolve functional and configuration-related issues
  • Collaborate with global stakeholders and business users to understand requirements and deliver effective solutions
  • Perform configuration, testing, validation, and support activities
  • Manage incidents, service requests, and enhancement requests
  • Maintain documentation, knowledge articles, and support records
  • Ensure adherence to SLAs and quality standards
  • Coordinate with SAP and cross-functional teams as required
  • Participate in continuous improvement and process optimization initiatives

Skill Requirements

  • 2–4 years of SAP SuccessFactors EC experience
  • Experience in development and enhancement projects
  • Strong configuration and application support
  • Experience troubleshooting and resolving functional issues
  • Excellent communication and stakeholder management skills
  • Ability to work independently in a global support environment
  • Willingness to work in rotational shifts
  • Comfortable working from the office 5 days a week

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