What We Do
ERP
Transformation
Whether you are starting fresh, rescuing a struggling implementation, or preparing your ERP core for AI — we work with where you are, not where a template says you should be.
20+
Legal entities on a single S/4HANA rollout
98%
SLA adherence across AMS clients
50+
Certified ERP practitioners
3k+
Support tickets resolved monthly
"Your go-live is our starting line, not our finish line."
Where We Start
Four conversations we have most often
Every ERP engagement begins differently. Tell us which one sounds like you.
Rescue & Optimise
"Our ERP is live but the business isn't getting value from it."
We conduct a structured assessment of your existing implementation — configuration gaps, adoption failures, data quality issues, and missed automation. Then we fix what matters and unlock what was promised when you bought the system.
- ERP health assessment and gap analysis
- Configuration remediation and process redesign
- Upgrade and migration planning
AI Readiness
"We want to run AI but our data isn't ready."
You cannot run AI on dirty data. ERP modernisation is your AI readiness programme. We clean your data foundation, build BTP integration layers, and architect the analytics infrastructure that Joule, Copilot, and your custom AI models need to work.
- Data quality assessment and cleansing
- BTP and Azure AI integration architecture
- SAP Joule and Copilot enablement
Right-sized Partnership
"Large SIs over-engineer. Small firms under-deliver."
Mid-market companies are too complex for a small firm and too lean to absorb a large SI's overhead. DWC sits in that gap — deep functional specialists, no bench-padding, no junior consultants learning on your project, and a partner who is accountable to your outcome.
- Dedicated senior practitioners on every project
- Fixed-scope delivery, no surprise change requests
- Industry-specific playbooks, not generic templates
Adoption & Change
"The software works. Getting people to trust it — that's the real project."
You cannot run AI on dirty data. ERP modernisation is your AI readiness programme. We clean your data foundation, build BTP integration layers, and architect the analytics infrastructure that Joule, Copilot, and your custom AI models need to work.
- Stakeholder alignment and change readiness
- Role-based training and hypercare support
- Adoption tracking and post-go-live coaching
Case Studies
Delivered. Not just proposed.
Real outcomes for real clients — across industries, geographies, and complexity levels.
ERP Transformation
S/4HANA Rollout
Multi-entity finance standardisation
Large Indian Diversified Conglomerate
- S/4HANA rolled out across 20+ legal entities
- Payment knockoff automations reduced AR/AP reconciliation effort
- GRC access control and SoD conflict management implemented
- Integrated with Oracle HRMS, Mycontracts, and Q-pay
ERP Enhancements
Manufacturing operations intelligence
Leading Electronics Manufacturer, India
- Quotation comparison enhanced with tax, quality and lead time
- MRP consolidation reduced buyer workload significantly
- Material progress tracking for import and export shipments
- Weigh Bridge integrated with SAP for automated weight capture
Global AMS
24/7 enterprise support at scale
Global Enterprise — India, Europe, US
- 3,000+ tickets resolved monthly across S/4HANA, GRC, Ariba, Concur
- 5,000+ enterprise users supported across time zones
- 98% SLA adherence, CES Top 2 scores consistently above 4.5
- Early warning system reduced repeat incidents over time
Data Intelligence & AI — Built on Your ERP Core
Data Intelligence
From manual reports to real-time operations visibility
Multi-site Manufacturing Group, India
- Unified Power BI layer built directly on S/4HANA data — no intermediate extracts
- 70% reduction in manual reporting effort across finance and operations teams
- Live dashboards for procurement spend, inventory ageing, and production variance
- Single source of truth replacing 12 disconnected Excel trackers
AI Automation
Intelligent AP automation on top of S/4HANA
Large Retail & Consumer Group, India
- AI-driven invoice matching reduced three-way reconciliation time by over 60%
- SAP BTP workflow engine automated vendor payment approvals end-to-end
- Exception-only intervention model — AP team shifted from processing to governance
- Integrated with Ariba for PO-to-pay straight-through processing
Predictive Intelligence
Demand forecasting and inventory optimisation
Oil & Gas Services Company, Gulf Region
- Predictive models built on 3 years of S/4HANA MM and SD transaction history
- Inventory carrying cost reduced through AI-driven reorder point recalibration
- Demand signals from SD integrated with MRP for forward-looking procurement
- Azure ML pipeline refreshes forecasts weekly — zero manual intervention
Why DWC
Success is what happens after go-live.
01
Your go-live is our starting line
Most partners measure success at go-live. We measure it at value realisation — same team, same context, operating your system until it delivers what was promised.
02
Deep functional specialists, not generalists
50+ certified practitioners across finance, procurement, warehouse, and compliance — not cross-trained generalists.
03
Multi-country delivery, natively
Live deployments across India, UAE, US, Europe and Brazil. We handle localisation, GDPR, and compliance without a separate team.
04
AI-ready from day one
Every implementation is designed for Joule and AI enablement — clean data foundations, BTP integration, and analytics-ready architecture.
Our delivery commitment
Same team, blueprint to steady state
Always
Fixed-scope, defined milestones
Every project
90-day hypercare post go-live
Standard
Industry-specific playbooks
Built in
AI-ready architecture
Day one
Success is what happens after go-live.
That is the question we start with. Book a 30-minute conversation — no slides, no pitch — and
let us show you what value realisation looks like in your industry.